CANCELLATION POLICY
Please Note :
there will be a $8 Cancellation fees to cover Payment Processessing fees.
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IMPORTANT CANCELLATION TERMS
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Please give 24 hours’ notice if you need to reschedule your appointment.

Cancellations made with at least 24hours notice, where another appointment will not be made, will be refunded less an $8 fee to cover Square™ transaction costs.

Cancellations made with less than 24 hours notice, will not be refunded, but the fee will be applied to a later appointment.

If you do not attend your appointment, and do not communicate this prior to your appointment time, the fee will not be refunded or applied to another appointment. 
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Information about you may be collected and retained when you visit this website;
complete an on-line enquiry; make an appointment or submit payment.
This information may be collected by:
Donelle Green Counselling and Psychotherapy
Cookies
Square™ calendar and payment 
This information is used only for the purposes of
“Donelle Green Counsellor and Psychotherapist” providing you with
counselling and psychotherapy services.
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Information that may be collected: Your IP address Your contact information, phone number and email address Information that you disclose in an on-line enquiry email
Data profile regarding your online behaviour on this website
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Credit / debit card details used for payment Why Your Data May Be Collected:
To better understand your needs
To provide and improve services
To improve the way the website functions
To respond to your enquiries
To allow you to make an appointments
To process your payments
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Please note, your information will only be used in ways that are consistent with the delivery of the counselling and psychotherapy services.
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We will not on-sell submitted information to third parties or intentionally disclose submitted information to third parties unless you have consented to the disclosure, or if the law requires such disclosure.
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